Inbound email API

Turn incoming email into a shared team workflow

Route mail for verified domains into a collaborative inbox where teams can assign conversations, add tags, track unread work, and keep the original message available for investigation.

  • Domain-aware inboxes and real-time mailbox counts
  • Assignment, tags, read state, and team workflow controls
  • Original inbound content retained alongside the conversation

Built for the complete workflow

One shared inbox

Bring messages for selected receiving domains into one operational view without sharing a personal mailbox password.

Clear ownership

Assign work to team members and use enforced member policies so messages reach the people responsible for them.

Organized by context

Use receiving domains, folders, tags, and status to separate customers, products, and operational queues.

How it works

  1. 01

    Choose a receiving domain

    Add the domain in Hivsy and publish its inbound routing records.

  2. 02

    Set the team workflow

    Choose member access, automatic actions, tags, and domain scope for the mailbox.

  3. 03

    Work together in real time

    See new-mail counts, open the original message, and keep ownership visible as the team responds.

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